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Cancel your membership from your My Account & Profile page.

Refund policy

Contact us for support or questions before ordering.

For Cityscape Pro memberships, cancel anytime during the first 7 days and you will not be charged. Cancel within the first 30 days and request a refund.

For Cityscape Permits memberships, cancel anytime during the first 7 days and you will not be charged.

Refunds after this period can be issued when there are technical issues that prevent members from being able to sign in and using Chicago Cityscape. Refunds after this period can also be issued when the member cancels within 48 hours after any processed payment and requests a refund for that payment.